Hemant Khurana

Hemant Khurana is an experienced professional in user experience and digital interaction within the financial services sector. Currently serving as Head of User Experience at ICICI Securities since August 2021, Hemant focuses on enhancing customer experience and service. Prior to this role, Hemant held positions as Project/User Experience Manager at HDFC Securities, overseeing digital experiences for online properties from February 2017 to August 2021, and at Motilal Oswal Financial Services Ltd from August 2009 to February 2017. Hemant's career includes project management roles at Edelweiss Financial Services and as a Business Analyst at SBI Life Insurance Co. Ltd., as well as a senior executive position at Infowavz. Hemant holds a certification as a Usability Analyst from Human Factors International and a post-graduate degree in business from Welingkar Institute.