N Ravi

N Ravi currently serves as the Head of Customer Experience & Service at ICICI Securities, a role held since April 2021. Prior to this, N Ravi led Digital Channels and Experience and E-Commerce & Internet Banking at Citibank India from January 2013 to April 2021. N Ravi's career also includes significant positions at TCS e-Serve International Ltd. as Domain Transition Lead and Retail Banking Delivery Lead, and at Al Rajhi Bank as Head of Operations Control. Earlier experiences at Citi India encompassed roles such as Assistant Vice President in NR Investment Operations and Product Manager for Internet Business. N Ravi holds an ACA from the Institute of Chartered Accountants of India and a B.Com in Commerce from the University of Madras.