Daniel A.

Daniel A. has a diverse work experience spanning multiple industries and roles. Daniel most recently worked at iCIMS as the VP of Customer Operations starting in June 2022. Prior to that, they held the position of Senior Manager of Global Sales Operations at Talkdesk from May 2021 to June 2022. Daniel also served as the Sales Operations Manager at Talkdesk from July 2020 to May 2021.

Before their time at Talkdesk, Daniel worked as the Director of Business Operations at NEWPORT SERVICE CORPORATION from July 2019 to July 2020. Daniel also held the position of Director of Customer Operations - North America at CoreLogic from July 2018 to July 2019.

Prior to their roles in the technology and financial services industries, Daniel worked as a Senior Manager of Business Operations at Compass and as a Senior Manager of Customer Operations at Booking.com. Daniel started their career at Loaded as a Retail Manager before transitioning to Active Communications as a Customer Success Manager and then to Shaw Communications as a Customer Success Manager.

Throughout their career, Daniel has gained expertise in customer operations, sales operations, and business operations, demonstrating their ability to adapt to different industries and drive customer satisfaction.

Daniel A. began their education at Victoria University of Wellington, where they earned a Bachelor of Commerce (BCom) degree with a focus on Business Administration and Management. Daniel attended from 2006 to 2009.

After a few years, Daniel pursued further education and enrolled in Chapman University from 2017 to 2019. Daniel completed an Executive Masters of Business Administration (MBA), although the specific field of study is not specified.

Most recently, Daniel has been attending Harvard Extension School from 2020 to 2022. Daniel is currently working towards a Master's degree in Finance and Financial Management Services.