Stacey Ryan

Strategic Customer Success Manager at iCIMS

Stacey Ryan has over 23 years of experience in account management and customer success roles. Currently, they are working as a Strategic Customer Success Manager at iCIMS since March 2021. Prior to that, Stacey worked at Waldom Electronics as a Key Account Manager from August 2020 to November 2020.

Stacey's longest tenure was at Retail Information Systems (RIS), where they held the role of Key Account Manager from February 2012 to August 2020. In this position, they were responsible for planning and executing strategic marketing initiatives, analyzing competitors, and developing sales and marketing strategies. Stacey also focused on resolving customer concerns and providing client-focused solutions.

Before joining RIS, Stacey worked at Advanced Retail Management Systems for over 13 years as an Account Manager. In this role, they developed and executed strategic sales and marketing initiatives, provided consultation to customers, managed business relationships with key clients, and secured new business opportunities.

Throughout their career, Stacey has demonstrated strong skills in account management, customer success, strategic planning, and relationship building.

Stacey Ryan's education history includes attending Bowling Green State University, where they pursued a BA degree in Psychology and Sociology. Additionally, they attended Wapakoneta High School, although no specific degree or field of study is mentioned for this educational experience.

Links

Timeline

  • Strategic Customer Success Manager

    March, 2021 - present