Kimberley Henn is an experienced Human Resources Generalist and Recruiter at ICM Controls since May 2016, where responsibilities include strategic planning collaboration with department heads and the development and enforcement of company policies. Prior roles at ICM Controls involved managing the Customer Service team, ensuring efficient handling of customer inquiries, and training new team members. Kimberley’s background also includes pharmacy technician experience at RITE AID and M&T Bank, focusing on prescription processes and customer relations. Kimberley holds dual Bachelor of Science degrees in Psychology and Criminal Justice/Homeland Security from Cazenovia College, earned in May 2013.
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