Sandra Rutz has a wealth of work experience, beginning with their role as Regional Coordinator for the Melton Foundation in 2005. From 2008 to 2012, they were Manager of the East Harlem Riviera Hostel, Founder and Director of Pages of Hope, and Finance Director and Senior Adviser for Institutional Development for an Intergovernmental Institution. During this time, they also volunteered for New York Cares. From 2012 to 2013, they were a Sales Representative for Kim&Zozi, Business Development Manager for Haggle Inc., and Digital Marketing and Business Development Manager for nextSociety, Inc. In 2015, they began working as a Consultant and Adviser, advising on customer success, optimizing sales, and account management. In 2017, they began their current role as VP of Data Science for ICM Hub, where they are analyzing customer service use cases, creating conversation flows, implementing Natural Language Processing & Machine Learning techniques, and building advanced level statistical and data mining models.
Sandra Rutz's education history includes a Master of Arts in Quantitative Methods in the Social Sciences from Columbia University, a Bachelor of Business Administration with a concentration in Economics & Intercultural Communication from Friedrich Schiller University Jena, an International Student Exchange Program with a concentration in Business from Mansfield University of Pennsylvania, and a High School Diploma from IGS Erfurt, with a focus in Mathematics and Theirtory.
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