Michael Morrone

Michael Morrone is a seasoned technical support professional with extensive experience in client-facing roles within the technology and finance sectors. Currently serving as a Tier 2 Production Support Engineer at iconectiv since June 2021, Michael previously worked as a Tier 3 Support Specialist at BookingBuilder Technologies, where support was provided for technical solutions in the travel industry. Prior to that, Michael spent over 15 years at State Street Bank as a Client Technical Support II, focusing on PAM for Securities and related products. Earlier in career stages, Michael gained valuable experience in technical support roles at Atlantic Mutual and has a solid educational background from Stevens Institute of Technology.