Heather Angell

Heather Angell serves as the Customer Services Manager at ICONIC LONDON since October 2019, where responsibilities include leading Customer Support operations and establishing standard procedures for consistent service delivery. Prior to this role, Heather worked as Senior Client Services Manager at Climb Online from May 2017 to October 2019, managing project delivery for top-tier clients across various digital marketing channels and maintaining strong client relationships. Earlier experience includes serving as Senior Buyer and Customer Service Manager at Hats By The Hundred from October 2014 to May 2017, where oversight of customer service operations and inventory analysis to drive sales was essential, and as a Retail Assistant, providing direct customer support and handling transactions.