Breidy Tejada

Breidy Tejada is a professional with diverse experience in client services and project management. Breidy's recent role at ICON plc involved assessing project risks and enhancing client feedback mechanisms. Previous positions included a Customer Service Specialist at Leadtech Group, where project timelines and customer inquiries were managed effectively, and a Customer Service Agent at CPM International, focusing on personalized service. Breidy's background also includes a store management role at Stanleybet and internships in quality control at Albéa Group and guest experience at Meliá Hotels International, where attention to detail and customer satisfaction were emphasized. Academic credentials include a Bachelor's degree in Foreign Languages and Literature from Università degli Studi di Genova, a Master's in Tourism Quality Management, and ongoing postgraduate studies in Psychology at UNED.