Dylan Scully is an experienced Application Support Analyst at ICON plc, where responsibilities include Tier 3 support of GxP Applications in North America's Bioanalytical Laboratories and Early Phase Clinics, focusing on a variety of applications such as patient telemetry and laboratory instrument software. Previously, Dylan served as an IT Support Engineer I, providing local and remote IT support across Europe from the ICON Dublin HQ. Prior experience includes a role as a Customer Support Engineer at Novi, assisting with the deployment of Windows 7 systems, and an internship that involved service desk support and proactive IT maintenance. Dylan holds a Bachelor of Science in Information Technology Management from the Institute of Technology, Carlow and a Leaving Certificate from Gael Coláiste Chill Dara.
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