Jayakumar Vasudevan

Information Technology Operations Team Lead at ICON

Jayakumar Vasudevan began their work experience in 2007 at Tata Consultancy Services as an Altiris Administrator, where they provided remote support to end users and managed software distribution. Jayakumar then joined ICON plc in 2012, starting as a Desktop Engineer II and later progressing to roles such as Senior Information Technology Support Engineer and Team Lead - IT Operations. Throughout their tenure at ICON plc, Jayakumar led projects focused on enhancing user experience, security, and operational efficiency. Notably, they spearheaded a mission-critical initiative to consolidate Citrix sites and successfully migrated thousands of clients to MECM infrastructure. Jayakumar's roles involved tasks such as creating software packages, deploying patches, and administering notification servers. Their work at both companies showcases their expertise in IT operations and their ability to lead teams and achieve organizational goals.

Jayakumar Vasudevan holds a Diploma in Electronics Engineering with a focus in Electrical, Electronics, and Communications Engineering from Central Polytechnic in Trivandrum. Jayakumar has also obtained several certifications related to various aspects of artificial intelligence, including Career Essentials in Generative AI, Introduction to Generative Adversarial Networks (GANs), Learning Python, Ethics in the Age of Generative AI, Generative AI: The Evolution of Thoughtful Online Search, and Introduction to Artificial Intelligence. Furthermore, they have certifications in Microsoft Azure, Windows Server 2016, PowerShell scripting, and ITIL service operations. In addition, they are certified as an AWS Certified Cloud Practitioner. Jayakumar's specific month of obtaining certain certifications is not provided.

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Previous companies

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Timeline

  • Information Technology Operations Team Lead

    January, 2023 - present

  • Team Lead - IT Operations

    April, 2021

  • Senior Information Technology Support Engineer

    April, 2019

  • Desktop Engineer / Altiris Administrator L3

    January, 2016

  • Desktop Engineer II

    January, 2012

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