Simon Gibbins

Simon Gibbins is an experienced IT professional currently serving as a System Support Specialist at ICON plc since July 2021, where responsibilities include system testing, user acceptance testing, and troubleshooting system issues. Prior experience includes roles as an IT Support Engineer III and II, emphasizing collaboration across IT teams to enhance customer service delivery. At PRA Health Sciences, Simon worked as Information Technology Help Desk Support, focusing on customer access requests and experience improvement. Additionally, Simon has a strong retail background from Dixons Carphone, serving as an Assistant Manager for 16 years, demonstrating expertise in organization and communication within a dynamic technology environment. Simon holds a Bachelor of Applied Science in Information Technology from the University of Wales Trinity Saint David.