Samuel Arama Vial

Manager, Customer Success at iConstruye

Samuel Arama Vial has a diverse work experience spanning different industries and roles.

From 2022 to present, they are employed as the Manager of Customer Success at ICONSTRUYE.

In 2021, they worked as a Production Manager at Take 1 - Transcription Services, where they managed transcription, subtitling, and translation requests for TV and streaming programs. Samuel was part of a 3-member team responsible for approximately 40 clients, processing 10-15 daily transcription requests.

In the same year, from February to August, they served as the Sales Manager at Postel China. Samuel was in charge of acquiring Huawei as a client for the state-owned buying company, Postal Telecommunications China. Samuel also led B2B sales through national online platforms and opened new B2C sales channels.

In 2020, they worked as a Key Account Manager at Interandina de Comercio, managing a line of women's accessories for 34 Ripley stores. Samuel handled sales on Ripley and Paris online platforms, implemented marketplace strategies, and provided post-sales service.

From 2018 to 2019, they were a Project Manager at Melting Cook, where they introduced Dark Kitchens in Chile. Samuel collaborated with UberEats and Rappi to redefine home-based premium brand dining. Samuel successfully launched a new commercial line, resulting in a 12% increase in gross pizza sales within 3 months. Samuel also improved the gap between actual and theoretical raw material costs from 8% to 1.2% in 6 months.

In 2017, they worked as a Graduate Student at CEMS and as an Account Manager at Importadora PRD Group Ltda. At CEMS, they pursued a graduate degree, and at Importadora PRD Group Ltda., they managed accounts.

In 2015, they served as a Resource Development Manager at Q-Stone Quartz Surfaces, where they developed a reutilization methodology for quartz scraps used in civil construction projects. Samuel also implemented a digital business platform with a catalog of approximately 1000 units using Salesforce.

Overall, Samuel Arama Vial's work experience demonstrates their versatility and expertise in various areas such as customer success, production management, sales, key account management, project management, and resource development.

Samuel Arama Vial has a diverse education history. In 2012 to 2016, they attended Universidad Adolfo Ibáñez and obtained their Bachelor's degree in Business Administration and Management, with a specialization in International Business. Samuel then pursued further education at the University of Sydney from 2017 to 2018, where they completed a Masters degree in International Management and another in Business Administration. Additionally, they obtained an English Certification from The TOEFL® test, although specific details regarding the date of completion are not provided. Prior to their formal education, Samuel attended The International School Nido de Aguilas from 1997 to 2011, but no degree or field of study information is available for this period.

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  • Manager, Customer Success

    March, 2022 - present

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