Brendan Matthews

Brendan Matthews is a highly experienced professional in the field of email deliverability and customer success, currently serving as the Delivery Resource Team Lead at iContact since August 2019, where Brendan manages strategic accounts and has achieved over 100% quarterly revenue retention since 2020. Previous roles at iContact include Manager of Deliverability, Senior Strategic Advisor, and Strategic Advisor, focusing on maintaining delivery rates, consulting with clients on compliance and technical issues, and conducting training sessions. Brendan also worked as a Customer Success Manager at JAGGAER and a Small Business Sales Executive at Vocus, building a strong foundation in client relations and sales. Brendan holds a B.S. in Technology Education, specializing in Graphics Communication from North Carolina State University.