Paula Villarreal

Account Manager at iContact

Paula Villarreal is an experienced Account Manager currently employed at iContact since November 2021. Prior to this role, Paula served as a Strategic Customer Success Manager and Customer Success Coach - Product Specialist at HomeStars, where responsibilities included device retention, customer escalations, and managing a substantial book of business, achieving a 95% customer retention rate. Paula also held the position of Account Manager at HomeStars, overseeing over 500 accounts with a monthly recurring revenue exceeding $130,000, while actively seeking up-selling opportunities. Earlier experience includes a role as Sales Representative and Training Manager at CanAm RS, where Paula managed a small team and consistently surpassed sales targets. Paula holds a Bachelor’s Degree in Commerce with a focus on Marketing from Humber College and completed certifications in Social Media and Digital Marketing from BrainStation and General Assembly Canada, respectively.

Location

Toronto, Canada

Links


Org chart

No direct reports

Teams


Offices

This person is not in any offices