Frustrated by their experience with other service providers, a group of Chicago-based attorneys came together almost a decade ago determined to create something better. iCopy has been committed since day one to a law firm-first service philosophy - "by attorneys, for attorneys."​ After mastering the intricacies of local legal processes and developing systems designed to shrink turnaround, it was time to take service to the next level.

After countless conversations with attorneys, paralegals and legal assistants alike - Nimbus is the combination of technology and service that answered the question "what do you wish your records retrieval partner could do?"​

Legal Tech

iCopy

Bridgette Ferraro

Memoona Hassan

Amina Azeem

Jeffrey Dirrenberger

Tiffany Shockley-Cabral

Jennifer Mortensen-Sullivan

The Operations Team at iCopy is integral to ensuring the seamless retrieval and processing of legal records through the Nimbus platform. This team, comprising Records Processors, a Senior Processing Manager, and a Director of Operations, oversees the end-to-end management of records retrieval, from initial request to final delivery. They focus on optimizing workflows, maintaining high service standards, and resolving any logistical challenges to uphold iCopy's law firm-first service philosophy.

Operations Team

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Team members