Monserrat Monjarás Bribiesca

Monserrat Monjarás Bribiesca currently serves as the Organizational Development Manager at icorp since June 2013, focusing on personal and team development, competencies, performance, training, career, quality management, and innovation. Prior experience includes roles as Organizational Development Coordinator and Innovation & Project Coordinator at icorp, where Monserrat led strategic alignment initiatives and managed multiple projects utilizing design thinking and project management methodologies. Initial career stages involved customer service and quality assurance as a Service Desk Analyst, as well as teaching English and Portuguese at Aprende ID Escuela de Idiomas. Further back, Monserrat worked at Deloitte in transfer pricing and gained experience in sales and marketing with NIIT Querétaro. Educational qualifications encompass a diploma in executive development from ICAMI, strategic planning from Porto Business School, and a degree in international commerce and business from Escuela Bancaria y Comercial.