Michelle Heideman

Michelle Heideman is an experienced consultant and business analyst, currently working at ICP since February 2021. Prior to this role, Michelle served as Information Systems Manager at Mud Pie LLC from January 2017 to February 2021, where key achievements included leading a company-wide Power BI training initiative, improving data quality, and managing a team of business analysts. Earlier experience encompasses positions as a Senior Business Analyst and Business Analyst at Mud Pie LLC, where responsibilities involved developing data integration, creating dashboards, and leading ERP upgrades. Additional experience includes roles at Liberty Mutual Insurance as a Business Analyst and Client Service Coordinator, and internships in marketing and customer service. Michelle holds a B.B.A. in Marketing and Risk Management and Insurance from The University of Georgia.