Dana Sherman

Dana Sherman currently serves as Chief Of Staff at ICSC, a position held since 2018. Prior to this role, Dana spent six years at American Express, where notable titles included Director of Strategic Planning, with achievements in leading a substantial strategic program portfolio and implementing cross-functional planning processes. Experience also includes roles as Senior Manager and Manager in Strategic Planning, along with a focus on business transformation initiatives that delivered significant financial benefits. Earlier career highlights include leadership positions at NAVEX Global, where Dana managed global client projects and improved project profitability, as well as consulting roles at Blue Cross NC and Parata Systems. Dana holds an MBA in Business Strategy & Analysis and International Management from Boston University's Questrom School of Business, complementing a Bachelor of Science in Business Administration from Westminster College.