Jamie Surrett

Jamie Surrett, MT (ASCP), is an experienced professional in the field of medical technology and complaint management. Currently serving as an Analyst III in Global Complaint Management & Safety Regulatory Reporting at ICU Medical since October 2020, Jamie previously held positions as a Senior Complaint Investigator at Philips and Member Quality Specialist at Livongo, focusing on complaint evaluation and product surveillance. Prior experience includes roles as an Editor/Sales Engineer at Wolters Kluwer Legal & Regulatory US, Customer Advocacy Analyst at Vyaire Medical, and Quality Professional and Quality Engineer at Abbott, contributing to significant improvements in compliance, risk management, and customer satisfaction. Jamie holds a Bachelor of Science degree in Medical Technology from Illinois State University.