Phoenix Warthen has extensive experience in customer success and client services within ICUC, demonstrating a progressive career trajectory from Social Media Moderator to Senior Director of Customer Success since June 2020. Prior roles at ICUC included Director of Client Services and various leadership positions such as Associate Director Client Services and Team Lead, showcasing strong expertise in account management and contract fulfillment. With a tenure at ICUC spanning from October 2017 to present, Phoenix Warthen has cultivated a comprehensive skill set in client relations and service management.
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