iCXeed
- Van ..
Van has extensive experience in client success and sales account management, currently serving as a Client Success Expert at iCXeed since January 2023. At iCXeed, a business process innovation company, Van contributes to the disruption of the customer experience industry by integrating automation and AI technologies with human insights. Previous roles include GTM Development Manager at N.Rich from February 2021 to April 2023, Sales Account Management Specialist at Upwork from May 2020 to January 2021, Digital Account Manager at TeleTech Philippines from November 2017 to January 2020, and Sales Team Lead at Acquire BPO from November 2011 to October 2017.
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iCXeed
iCXeed is a business process innovator specialising in contact centre services delivery and CX digital journey orchestration. We are unique in training our frontline EXPERTS to implement, optimise, and orchestrate AI and the latest in digital CX solutions to deliver innovation that reduces operating costs and eliminates customer friction in the process. iCXeed teaches our experts analytics techniques, process improvement methods, digital worker training and citizen development skills in optimising your customer’s total experience not just their service experience. Our experts are the higher calibre CX talent you need to future-proof and accelerate your digital growth aspirations.
