Geoff Dailey is an experienced professional in customer success and account management, currently serving as Manager of Customer Success for SLED at ID.me since August 2020, following roles as Senior Customer Success Manager and Customer Success Manager at the same company. Prior to ID.me, Geoff worked at Forrester in various customer success positions from August 2016 to August 2020 and held roles at CEB from July 2013 to July 2016, contributing to the Finance Practice by managing subscription and product lines for Fortune 500 companies. In earlier positions, Geoff demonstrated leadership skills as Head Ambassador at Franklin & Marshall College and gained marketing experience as an intern at Stoner Bunting Advertising. Geoff holds a Bachelor of Science degree in Business with a focus on Marketing and Advertising from Franklin & Marshall College.
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