Brian Williams

Head Of Customer Experience

Brian Williams is an accomplished professional with extensive experience in customer experience and business development in the fintech sector. Currently serving as the Head of Customer Experience at ID-Pal since September 2017, Brian has played a pivotal role in the company's digital identity verification solutions. Prior to this, Brian held various management positions, including General Manager for both Ireland and Belgium at Core Telecom International and self-employed consultant at Roundpeg Consultancy, focusing on business and marketing strategies. Brian's earlier roles included leading the gift card business in Ireland for alphyra and serving as Group Marketing Manager, where responsibilities included brand development. Academic qualifications include an MBA from University College Dublin and certifications in project management and digital marketing.

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