April Adams

April Adams has extensive experience in the healthcare industry, starting as a CNA & Medical Technician and moving on to roles such as Nursing Office Assistant and Office Assistant. Currently working as a Claims Examiner and Customer Relations Support Specialist II, April has also held positions such as Quality Assurance & Benefit Advocate Training Specialist, Patient Financial Services, Senior Patient Service Representative, and Support Associate. In their roles, April assists patients with resolving benefit and claims issues, educates them on various benefit plan options, and helps them choose care providers.