Jenni Hamilton

Customer Success Manager at IDBS

Jenni Hamilton is an experienced professional with a strong background in customer success and account management across various industries. Currently serving as a Customer Success Manager at IDBS since February 2018, Jenni has a proven track record in enhancing R&D operations through effective data management tools. Prior roles include Account Manager at We Are HME, managing significant pharmaceutical accounts, and Account Executive at Clinigen Group, where Jenni handled established customer relationships while also developing new business opportunities. Earlier experience includes a Supply Chain Coordinator position at DHL, managing logistics across multiple European divisions, and an internship at trivago, focusing on product, content, and communications. Jenni is pursuing a BA (HONS) degree at the University of Portsmouth, building on foundational education obtained at Cardinal Newman Sixth Form.

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