James Donald

James Donald is a seasoned entrepreneur and technology leader with extensive experience in innovative platform development and customer service solutions. Currently, James serves as Co-founder and CEO of Ideally, an on-demand insights and innovation platform using generative AI to provide rapid feedback to clients. Previously, James held the role of Director at Yonder HQ, a customer service and marketing tool for the tourism sector, where automation improved booking capabilities for clients. Other notable positions include Product Manager at oVRcome, focused on VR therapy for anxiety treatment, and Co-founder and CEO of Leap Booking, which established a marketplace for outdoor tourism businesses. Early career roles at Shell span various positions in engineering and management. James holds a Bachelor of Engineering (Hons) and a Bachelor of Commerce in Economics from the University of Auckland.