Jony Rahman

Jony Rahman is an experienced Senior Technical Support Engineer at IdeaScale since July 2016, providing technical assistance to government clients and end-users via email, chat, and phone, demonstrating extensive product knowledge. Prior to this role, Jony served as a Technical Customer Support Engineer at IdeaScale, where similar responsibilities were held. Jony held a managerial position at Widespace from March 2014 to June 2016, overseeing NQA, Campaign Management, and Customer Support, and offering guidance on products and services while ensuring professional communication with clients. Jony holds an Associate’s Degree in A-levels from Maple Leaf International School, a B.Com in International Business/Trade/Commerce from National University, and completed O-Levels at Oxford International School.