Ideaware
Jenes M. worked at Sutherland as a Customer Service Team Manager and then transitioned to Ideaware where Jenes currently holds the position of Operations Manager. Prior to that, Jenes worked at TracFone Wireless, Inc. as a Customer Service Supervisor and Quality Assurance Specialist. Jenes has experience in managing teams, increasing operational efficiency, and implementing methodologies to streamline operations and improve customer satisfaction.
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Ideaware
Since 2010, we’ve helped startup founders and fast-growing companies around the world “staff and scale” their software design and engineering teams. Our sole purpose is to help ensure you have the best talent on your team to accomplish your technology and business requirements.We are located in the country of Colombia which is in the center ofthe western hemisphere. Our team is focused on hiring in the top 5% of developers and designers in Colombia. Benefits• Collaboration: Partners have full visibility throughout the candidate selection process and collaborate with the Ideaware recruitment team to interview and secure the best talent.• Allocation: Your hand selected team is 100% fully dedicated to you.• Managed operation: Ideaware provides the operational support and facilities for your team to do their best work.• Working Hours: The Ideaware teams work within the EST (GMT-5) to PST (GMT-8) time zones to ensure overlap with your workday across North America.• Proximity: The Ideaware office is only a 2 hour flight from Miami, or 5 from Dallas.• Transparent costs: Flat monthly rates and no hidden fees.• Cost savings: Potential savings of up to 60% of the costs from hiring a US-based team.• Culture: We encourage our partners to embrace the software design and engineering teams as their own. These teams will feel like a seamless extension of your company.Scale & SkillHere are some examples of the various technologies that teams from Ideaware have expertise:• Swift• Kotlin• React• Node.js• Go• Python• Cloud infrastructure• DevOps