Troy Witt

Troy Witt is an IT Support Specialist at Idelic since August 2023, bringing over a decade of experience in IT support roles, primarily at Zendesk as an IT Client Engineer for nearly ten years. Troy's expertise includes administering applications and systems support, migrating JAMF instances to AWS, automating onboarding processes with JAMF and Okta, and managing compliance through SOC II and PCI audits. Previous roles include Senior IT Desktop Support Engineer and Technology Support Specialist, providing extensive technical support in large IT environments. Troy also possesses a background in agriculture, having earned a Bachelor of Science degree in Agriculture Business and Computer Information Systems from the University of Wisconsin-River Falls.