Laura Nagel is an experienced professional in customer support and management, currently serving as Teamlead Customer Support at Visma Idella since August 2024. Prior to this role, Laura held multiple positions at in3 from March 2022 to August 2024, including Manager Customer Support and Merchant Support, and Teamlead Customer Support. Laura's experience also includes working at Van Lanschot from October 2017 to March 2022 as Accountmanager Preventief en Intensief Beheer and Analist Financial Advisory, along with the role of Klantadviseur at Van Mossel Autoschade Groep from July 2016 to October 2017. Initial career experience includes working as a KCC Medewerker at Dikkertje Dap from September 2010 to March 2013. Education includes a leadership degree from YEARTH Academy in 2022 and attendance at Koning Willem 1 College from 2006 to 2010.