Nasreen Nasar

Nasreen Nasar is an experienced professional with a notable career at IDEMIA since March 2014, where responsibilities have included roles as Product Manager for Metal Cards, Account Service Manager, Customer Support Executive, and Customer Service Representative. Prior experience includes serving as a Customer Care Expert for Citi Bank at Cupola Teleservices BPO from June 2010 to May 2013, with a focus on providing exceptional customer service, managing conflict, and ensuring high-quality support for cardholders. Nasreen holds a Master of Business Administration from Cardiff Metropolitan University (2019-2021) and a Bachelor's in Aeronautical Engineering from the University of Rajasthan (2005-2009). Additional skills are highlighted through various assignments that enhance multitasking and pressure management abilities, along with strong interpersonal and communication skills.