Carolyn Susi

Carolyn Susi is a seasoned professional with extensive experience in various roles related to business services, customer success, and direct sales. Currently serving as a Business Services Specialist for IDEXX since August 2014, Carolyn oversees the transition of customer invoicing processes for multiple SaaS products within the Veterinary industry. Previous positions at IDEXX include managing the onboarding and implementation of veterinary practice communications software. In addition to their corporate roles, Carolyn operates as an Independent Consultant for Scout & Cellar, promoting Clean-Crafted beverages, and has a long history as an Independent Demonstrator for Stampin' Up!, where Carolyn achieved over $500k in personal sales and built a successful team. Carolyn's career also includes earlier positions at Unum and VM Software/Systems Center, highlighting a robust technical background supported by a BA in Computer Science and Business Administration from the University of Maine.