IDOC
Shannon Morales is an accomplished Product Marketing Manager at IDOC since November 2021, previously serving as Product Manager and Social Media Marketing at Reflex Media Inc from April 2017 to March 2021, where responsibilities included social media management and content creation for various brands. Earlier experience includes roles as Associate Product Manager at a full-service marketing company focusing on online dating platforms, Special Case Support Specialist at Medcinity, and Customer Support Operations Manager at Rushford Center, where Shannon led the Clinical Intake Team for new admissions in a behavioral health clinic. Additional positions include Customer Service Representative and an internship at the Meriden Superior Court - Public Defenders Office, coupled with prior experience as a Customer Service Associate at Trader Joe's. Shannon holds a Bachelor's degree from the University of New Haven.
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IDOC
For over twenty-one years, IDOC has remained committed to building a powerful community of independent optometrists, providing advanced practice management tools, advice and support systems that drive business growth. Membership plans include expert consulting, metrics-based business solutions, negotiated vendor discounts and peer-to-peer networking. IDOC works collaboratively with 3,000+ independent ODs to help them stay ahead of industry change and achieve their business vision, their way. IDOC is proud to be Great Place to Work-Certified™.