Shannon Morales

Shannon Morales is an accomplished Product Marketing Manager at IDOC since November 2021, previously serving as Product Manager and Social Media Marketing at Reflex Media Inc from April 2017 to March 2021, where responsibilities included social media management and content creation for various brands. Earlier experience includes roles as Associate Product Manager at a full-service marketing company focusing on online dating platforms, Special Case Support Specialist at Medcinity, and Customer Support Operations Manager at Rushford Center, where Shannon led the Clinical Intake Team for new admissions in a behavioral health clinic. Additional positions include Customer Service Representative and an internship at the Meriden Superior Court - Public Defenders Office, coupled with prior experience as a Customer Service Associate at Trader Joe's. Shannon holds a Bachelor's degree from the University of New Haven.