Jaison Joseph has over 15 years of experience in the IT sector, currently serving as a Senior Service Desk Manager at IDP Education Ltd since December 2010, with a promotion to Service Desk Manager in July 2017. Prior to this role, Jaison was a Lead Service Desk Support, responsible for team management. Jaison’s earlier experience includes positions as an IT Engineer and Shift Manager at WNS Global Services from December 2008 to November 2010, and as an Engineer at HCL Infosystems Ltd. from December 2005 to December 2008. Jaison holds a Master of Science (M.Sc.) degree in Electronics from St. Joseph’s College, completed between 2003 and 2005.
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