Peta Wilkinson serves as the Global Head of Customer Experience at IDP Education Ltd since July 2019, overseeing the customer experience program for student placement on a global scale. Prior to this, Peta held consulting and leadership roles, including as a Principal Advisor for Inclusion and Diversity at Rio Tinto and as a Global Customer Experience Manager at SAI Global. Peta's extensive career includes roles in training, coaching, and client services management across various organizations, with a focus on inclusion, diversity, and customer satisfaction. Peta's academic credentials include dual Bachelor's degrees in Sociology and Laws from the University of Auckland, along with numerous certifications in training, coaching, and project management.
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