Ionut Claudiu Pruna

Ionut Claudiu Pruna has a diverse work experience in technical support and customer service roles. In their most recent position at iDrive AI, they served as the Technical Support Manager, responsible for managing support requests. Prior to that, they were the Lead Technical Support Engineer at the same company.

Before joining iDrive AI, Pruna worked at Honeywell as a Web Support Specialist, where they managed support requests for avionics-related tools used by external customers and internal employees. Ionut Claudiu also served as a Technical Support Specialist, providing technical support for customers' mobile work devices.

Pruna has also worked at Guillemot Corporation as a Technical Support Specialist, assisting clients with resolving issues related to their electronic products. Ionut Claudiu gained experience in order management and customer support as an Order Management and Customer Support Representative at HP, where they handled a portfolio of clients from the EMEA region.

In addition, Pruna worked at Conectys as a Technical Support Specialist, offering technical support to customers, including troubleshooting and providing solutions for various electronic devices. Earlier in their career, they were a Quality Assurance Specialist at Electronic Arts (EA), where they conducted testing for mobile games prior to their release.

Throughout their career, Pruna has demonstrated strong technical support skills and a customer-centric approach.

Ionut Claudiu Pruna completed their education history as follows:

Ionut Claudiu Pruna obtained a Licentiate degree in Business Administration and Management, General from the Romanian American University Bucharest from 2020 to 2023. Before that, they pursued a Licentiate degree in Civil Engineering at Universitatea Tehnică de Construcții București from 2009 to 2013, although they did not complete the program. Prior to their university studies, Ionut Claudiu Pruna earned a Highschool Diploma in Informatics from Liceul Teoretic de Informatică Ștefan Odobleja from 2006 to 2009.

In addition to their formal education, Ionut Claudiu Pruna also holds certifications from external institutions. Ionut Claudiu obtained the Google Atelierul Digital certification from Google in December 2022. Ionut Claudiu also has certifications in EF English Reading and Writing Test and EF English Speech Test from EF Standard English Test (EF SET), although the specific month and year of obtaining these certifications are not provided.