Renato Cunha

Renato Cunha is an experienced IT professional with a strong background in data center operations, technical support, and network systems. Currently serving as an Analista Data Center at IDW, responsibilities include resolving incidents, managing ticket systems, and providing technical support for hardware and software. Previous roles include positions at GONKSYS, S.A. as a System/Network Analyst, and at INCM Imprensa Nacional - Casa da Moeda as a Help Desk Technician. With experience ranging from technical support and telecommunications analysis to IT management, Renato has demonstrated proficiency in incident management, network configuration, and system maintenance across several IT environments, including backup server management, user support, and equipment deployment.