Elvis Torres is a seasoned Systems Analyst with extensive experience in Siebel environments and technical support. Currently employed at IEEE since March 2012, Elvis provides 24X7 production support and collaborates with various stakeholders for troubleshooting. Prior roles include Siebel Consultant at Pearson Education and Siebel Technical Architect Lead at NYC DoITT, managing technical teams for public sector implementations. With a strong background from Accenture and UPS as a Siebel Technical Architect, Elvis has delivered global support for Siebel applications and coordinated configuration releases. Elvis began a career in support roles at C3i Inc. and Panex Consulting, demonstrating expertise in technical documentation and client training. Education includes a Bachelor of Science in Information Systems Management from New York University and a diploma in Electronics, Computer Applications, and Networking Technologies.
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