IEHP
Heather Sluga is a versatile professional with extensive experience in customer service, education, and the performing arts. Currently serving as a Medicare and Medi-Cal Member Services Representative at IEHP since October 2023, Heather also works as a Substitute Teacher and Volunteer with Springs Charter Schools. As the owner of Up An Octave Voice and Piano Studio since July 2009, Heather has dedicated time to vocal performance and education, singing with various choruses and bands until March 2023. Previous roles include Remote Call Center Customer Service Representative at VXI Global Solutions and Mortgage Loan Officer at Gravity Mortgage. Heather's teaching experience spans several institutions, including the Temecula Valley Unified School District and Oscar Mayer Magnet School, where music education was a focus. Academically, Heather holds a Bachelor's degree in Music Education from Northeastern Illinois University, with earlier studies in psychology and music at Northern Illinois University.
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IEHP
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IEHP, Inland Empire Health Plan, is one of the top 10 largest Medicaid health plans and the largest not-for-profit Medicare-Medicaid plan in the country. With a network of more than 7,300 Providers and nearly 2,500 employees, IEHP serves more than 1.4 million residents in Riverside and San Bernardino counties who are enrolled in Medicaid or Cal MediConnect Plan (Medicare-Medicaid Plan). Through a dynamic partnership with Providers and Community, award-winning service and innovative products, IEHP is fully committed to advocating for our Members and providing them with quality, accessible and wellness-based health care services. For more information, visit iehp.org. Comprehensive Benefits Competitive salary and a benefits package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and retirement plan. Mission: To heal and inspire the human spirit. Vision: We will not rest until our communities enjoy optimal care and vibrant health. Values: We do the right thing by: Placing our Members at the center of our universe; unleashing our creativity and courage to improve health and well-being; bringing focus and accountability to our work; and never wavering in our commitment to our Members, Providers, Partners, and each other. Winning Team Culture Voted as “Favorite Overall Company to Work For,” “Favorite Training Program,” and “Favorite Workplace Culture.” -- Los Angeles News Group’s 2014 Winning Workplaces survey