Keyonna Jacobs

Keyonna Jacobs, MBA, is a dedicated Software QA Leader and Product Enthusiast with a robust background in quality assurance and data-driven decision-making. Currently pursuing a Master of Business Administration at the University of Phoenix, Keyonna has led cross-functional teams in delivering enterprise applications and launched over eight software product suites, significantly enhancing user satisfaction scores. Keyonna's expertise in test automation and Agile methodologies has contributed to notable improvements in software quality and efficiency, earning recognition through multiple Appian Innovation Awards. As a U.S. Army veteran, Keyonna brings a unique perspective to high-stakes environments, ensuring project alignment with organizational objectives.