Simrandeep Singh Thukral

Simrandeep Singh Thukral has a comprehensive work experience in the air conditioning industry. Simrandeep Singh currently holds the position of Service Head AC at IFB Industries Ltd, where they are responsible for overseeing the Pan India after-sales service operations for air conditioners. Their role includes expanding the service network, driving revenue growth, and ensuring efficient service delivery.

Prior to their current role, Simrandeep had a long tenure at Johnson Controls-Hitachi Air Conditioning India Limited. Simrandeep Singh worked their way up from a Graduate Engineer Trainee to ultimately becoming the Deputy General Manager. During their time at the company, they held various managerial positions, including Assistant General Manager, Senior Manager Customer Operations, Customer Operations Manager, Assistant Manager, and Service Executive.

In these roles, Simrandeep led the customer sales service operations for both B2C and B2B customers across India. Simrandeep Singh implemented processes and strategies to improve service efficiency and profitability, oversaw service budgets and operational plans, and drove revenue generation. Simrandeep Singh also focused on customer satisfaction, managing key accounts, and ensuring timely installation and repair services through network expansion and correction.

Simrandeep's extensive experience and expertise in the air conditioning industry make him a valuable asset in service operations and customer care.

Simrandeep Singh Thukral completed their Bachelor of Technology (B.Tech.) degree in Mechanical Engineering from Chitkara University, where they studied from 2004 to 2008. Simrandeep Singh later pursued a Post Graduate Diploma in Sales & Marketing from Indira Gandhi National Open University, specializing in Sales, Distribution, and Marketing Operations, which they completed between 2011 and 2015.