Jessica Phan

Jessica started her career in design at Balsam Hill, a luxury online retailer specializing home decor as the first designer. During her years at Balsam Hill, she dove deep and wide in all things design from e-commerce experiences, marketing design, branding, product development, photo-art direction and more. Jessica then went on to grow, manage, and lead the design team both in-house and remote.

After years in e-commerce, Jessica joined ZURB, a design agency to expand her skills in digital products in various industries. She helped companies like Samsung, SAP, JCPenney, BDBiosciences and well as other startups to jumpstart new creative solutions to help grow their businesses.

Jessica then went out on her own as an independent designer, designing for Sequoia Capital, Teleon Health, Talend and was an expert-in-residence at General Assembly to guide and mentor aspiring designers.

Later she joined Zugata, an HR tech startup with a mission to empower employees to own their development. As Founding Designer, she was responsible for all things design ranging from user experience to branding and identity. As the company grew, she became Head of Design, where she grew the design team and partnered closely with executives to guide the product and company roadmap.

Today, Jessica is an independent design consultant and design advisor, helping various startups and companies solve meaningful problems. In addition to design, Jessica founded Hathorway.com, a sustainable fashion brand with a mission to empower women. As a one women business, she does everything from product development, marketing, front-end, and e-commerce experiences.