Kevin Barr is an experienced Customer Engagement and Relationship Manager, currently serving at ifm since April 2017, where responsibilities include developing and managing delivery operations for a large B2B service center with a strong focus on enhancing production, quality, and customer experience. Prior to ifm, Kevin was a Service Center Manager at W Atlee Burpee from October 2015 to April 2017, overseeing a team to ensure customers receive exceptional service across various channels, thereby fostering loyalty and brand awareness. Kevin's career began at Wireless Units as a Customer Service Manager, where management of a blended team supported consumer interactions through multiple contact channels. Kevin holds a Bachelor of Science degree in Business Administration from King's College.
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