Andressa Meiga N. dos Santos G.

Andressa Meiga N. Dos Santos G. is currently an Analista de Melhoria Contínua at iFood, focusing on process mapping, documentation, and continuous improvement utilizing methodologies such as Lean, PDCA, and DMAIC. Prior experience includes roles as a Business Improvement Analyst at 99, where Andressa identified process enhancements and monitored operational indicators, and as an Analista de Governança e Controle, responsible for brand voice creation and BPO interface management. Andressa's career also includes positions at Claro Brasil and Serasa Experian, highlighting expertise in operational support and project scope analysis. Educational qualifications include a Technical Degree in Computer Systems Analysis from IFSP, a Bachelor's in Technology in Systems Analysis and Development from Fatec Itaquera, and ongoing studies in Big Data and Analytical Intelligence at Universidade Anhembi Morumbi.