Rafael Tomaz has diverse experience in IT support and telecommunications. Starting career as an Analista de Suporte Jr at Atento and later at Getronics, Rafael provided level 1 support for major clients including Novartis and Neoenergia. In subsequent roles at AMERICA NET TELECOM, Rafael focused on radio frequency analysis and troubleshooting, eventually advancing to Supervisor de Suporte Técnico and overseeing customer configurations and issues. Rafael served as Analista de Telecom Senior at Unicom Flexible Thinking, ensuring operational integrity for multi-service capture environments. Currently, Rafael holds roles as Analista Pleno Facilities/iTech and Team Leader Office IT at iFood. Educational background includes a Bachelor's degree in Biology and a degree in Analysis and Development of Systems from UNINOVE.
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