Chris Martinez is a seasoned leader in customer success with a robust background in the enterprise software sector. Currently serving as the Director of Customer Success for North America at IFS since May 2023, Chris is dedicated to enhancing customer satisfaction, retention, and growth through seamless adoption and long-term partnerships. Previous roles include Senior Customer Success Manager and Executive Director of Global Services at CSG, where Chris developed growth strategies and led teams to support global services. Chris’s experience spans various leadership positions at reputable companies such as ABB’s Enterprise Software Product Group, Ventyx, and MDSI, showcasing a strong commitment to driving client success and operational excellence. Chris holds a degree in Business Administration and Management from Regis University.
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