IFS
Ruwini R. is a skilled professional with extensive experience in business intelligence and analytics. Currently serving as a Cloud Business Operations Specialist and Senior Data Analyst at IFS since May 2020, Ruwini R. focuses on demand generation analysis, project profitability reporting, and customer support ticket escalation prediction, along with IT project resource analysis. Previously, Ruwini R. held the position of Senior Executive in Business Intelligence & Analytics at Dialog Axiata PLC, where responsibilities included enterprise customer profiling, loyalty program analysis, and KPI establishment for promotional campaigns. Experience as a Business Analyst at Trabeya involved requirement gathering, dashboard development using Tableau, and establishing BI standards, while an early role at KPMG as a Trainee Business Intelligence Analyst included KPI development for data analytics. Ruwini R. holds a Master's Degree in Applied Statistics from the University of Colombo, complemented by a Bachelor of Business Administration and a Post Graduate Diploma in Marketing, along with professional qualifications in accounting and business management.
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IFS
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IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. We offer applications that enable companies to respond quickly to market changes and use resources in a more agile way to achieve better business performance and competitive advantages. IFS’s products are known for being user friendly, modular in their design and flexible enough to support the customers in their way of working according to their established processes.