Jennifer Cassidy

Jennifer Cassidy is a seasoned professional specializing in IT transformation and insurance, currently serving as the Head of IT Transformation at IGI - International General Insurance Co. Ltd. since March 2023. Previously, Jennifer held roles including People & Business Development Manager at Alchemy Technology Services, and Lecturer in Insurance at North West Regional College, where significant expertise in teaching and course management was demonstrated. As the Founder of NI Compliance Solutions, Jennifer contributed to regulatory compliance within the insurance sector. A former Sales Director and Head of Operations at Yodelar, responsibilities included strategic business management and compliance oversight. Earlier experience included serving as Assistant Operations Manager at AXA Insurance Ireland, focusing on operational excellence in a customer contact center environment. Jennifer holds multiple professional qualifications from the Chartered Insurance Institute and other esteemed institutions, showcasing a strong academic foundation in insurance and communication.