Sharon Mastin

Sharon Mastin has extensive experience in customer service and insurance industry roles, currently serving as a Medicare Health Insurance Sales Agent at Ignitist Inc since March 2021. Previous positions include Health Plan Customer Service Representative at Bright Health, where responsibilities involved assisting members with account navigation and premium payments, and a Customer Service Reservationist at Gate1 Travel, handling customer inquiries in a call center environment. Mastin has also worked in underwriting and claims at Nationwide Insurance, Harleysville Insurance, Liberty Mutual Insurance, and Prudential Financial, demonstrating a strong proficiency in managing complex inquiries, training staff, and ensuring quality standards. Educational qualifications include a B.B.A. in Marketing from Temple University and an Associate Degree from Montgomery County Community College, complemented by coursework at the Philadelphia College of Textiles and Science.